CASE

When choosing the right component, it’s about much more than price

Beritech is a Danish engineering and production company that has been providing solutions for the pharmaceutical industry since 1995. Today, the company has more than 400 employees spread across 10 locations in Denmark, Norway, the United Kingdom and Ireland and works in engineering, production and the aftermarket.

We have spoken with Rasmus Borup Nørgaard, Head of Sales & Business Development, about more than 10 years of collaboration with Alflow – and about what makes the collaboration valuable when components are selected for demanding pharma projects.

Case information
Customer Beritech
Country Denmark
Collaboration +10 years
Rasmus_Jacob

More than one component

For Beritech, the choice of component supplier is not just about price. Especially in pharma projects, quality, documentation, and traceability play a crucial role.

"We don't just choose based on price. It's about quality, documentation and traceability. A component may seem like a small part of a project, but if it isn't properly specified or documented, it can create major problems later," says Rasmus.

Therefore, it is also important that the supplier understands more than the individual component.

"It is important to us that the supplier not only looks at the individual component, but understands the function it needs to have in the overall system. And Alflow has the insight to do that.".

Technical sparring early in the project

Through more than 10 years of collaboration, Beritech and Alflow have built a close technical dialogue regarding, among other things, component selection and documentation requirements.

For Rasmus, value is not just about getting a price on the component Beritech is seeking; it is also about getting an external partner’s professional assessment of whether the solution actually fits the task.

"It is important for us not only to get a price, but also to get an assessment of whether the solution suits the task. This way, we can also offer the best solution to the customer."

This reduces the risk of choosing a component that looks really good at first glance but does not work optimally in the specific solution.

"There is less risk of choosing something that looks good on paper but doesn't perform optimally in the actual system."

When the solution is not given in advance

Not all projects start with a finished specification. At Beritech, we use Alflow’s experience to work together to find the solution we can recommend to the customer.

"Alflow has been our choice on many projects – even when it hasn't been specified by the customer exactly what component they need. In collaboration, we have come to what we suggest the customer should proceed with."

It is precisely the combination of component knowledge and an understanding of the context in which the component is intended to function that Rasmus highlights in the collaboration.

 

An alternative that saved time

Technical advice is also important when a project changes along the way.

In a pharma project, Beritech, for example, faced a pump where the delivery time challenged the project’s schedule. Instead of simply accepting the wait time, Beritech and Alflow teamed up to find an alternative.

"In collaboration with Alflow, we found a technically suitable alternative that was just as good, if not better, with a significantly shorter delivery time – so that the project's timeline was not affected. And that is crucial in projects of this kind."

A collaboration that gets better with time

After more than 10 years of collaboration, Beritech and Alflow know each other’s processes and requirements. This means that the dialogue doesn’t have to start from scratch every time a new project starts.

"Because we know each other's processes and requirements, we never start from scratch – that saves time on every new project."

The many years of experience and technical knowledge also mean that Alflow is willing to question a chosen solution and open to the professional discussion about what provides the best result.

For Rasmus, it is also important that Alflow not only expedites the work involved in fulfilling the order, but also actively participates in finding the right solution.

"Alflow doesn't just expedite an order – they help find the right solution."

This is how the long-standing collaboration between Beritech and Alflow works in practice: with technical sparring, knowledge of each other’s processes, and a shared ambition to find the solution that suits the task.

Should we take the dialogue early?

Are you faced with a component selection where requirements, documentation or delivery times make the solution complex?

Please include us early in the dialogue. This way, we can work together to determine the solution that best suits your project.

"Alflow doesn't just expedite an order – they help find the right solution."

Rasmus Borup Nørgaard
Head of Sales & Business Development, Beritech
0926_Beritech_01

Should we take the dialogue early?

Are you faced with a component selection where requirements, documentation or delivery times make the solution complex? Please include us early in the dialogue. This way, we can work together to determine the solution that best suits your project.
JBS_Jacob_Sommerlund
Jacob Sommerlund
Area Sales Manager - Pharma & Biotech - Multi-Use Solutions DK

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